Press Releases


Registration for Toshiba Warranty Goes Online

05/04/2002


Registration for Toshiba Warranty Goes Online
Online Warranty Registration for computer products made easy for Toshiba users

Singapore, 5 April, 2002 - The Computer Systems Division (CSD) of Toshiba Singapore Pte Ltd introduced Online Warranty Registration for all Toshiba computer products users. With the introduction of a unique Identification Number on the new warranty registration card, Toshiba users will now be able to directly access the website at: here to register their newly purchased computer products..

Warranty registration information a click away

    "With online registration, new warranty users can look forward to quicker response time on service issues, eliminating the traditional lead time, personal costs like postage stamps and any need for proof of purchase documents," Lim Poh Chuan, Technical Services Manager, Computer Systems Division. Upon the successful submission of the user's registered information, an instantaneous acknowledgement, in the form of an e-mail, will be routed back to the user's attention immediately. Users may then like to review their registered information, at the warranty status lookup at: http://pc.toshiba-asia.com/warrantycheckstatus.

    Users can now obtain instant updates of warranty entitlements, e.g. warranty extensions, ScreenGuard program and enhanced services worldwide from Toshiba's extensive service network of Authorized Service Providers (ASP) by locating their nearest ASP at: http://pc.toshiba-asia.com/support/providers.html.


Peace of mind assurance

    Armed with just the product's model and serial numbers located at the base, users can confidently walk in to any ASP worldwide offices for no-questions-asked request for warranty repairs or any other service issues, e.g. hardware defect and repairs.

    Alternatively, users may choose to return the duly completed registration card to Toshiba Warranty Response Center via fax or post at:

      Raffles City Post Office
      P O Box 45
      Singapore 911708
      Tel: +65 6372-0508
      Fax: +65 6324-6181

About Toshiba

    Since its initial launch of the T1100 notebook computer in 1985, Toshiba has recorded worldwide cumulative sales of more than 21,800,000 notebook computers as at September 2001. Today, Toshiba provides mobile computing solutions globally and continues to be the world's number one leader. According to International Data Corporation report, Toshiba achieves the number one position for ASEAN/India in Q3, 2001 with a market share of 21% (Source: IDC, Nov 2001).

    Established in 1875, Toshiba Corporation is a global high technology product leader with 315 major subsidiaries and affiliates worldwide. Toshiba Singapore Pte. Ltd. is a wholly owned subsidiary of Toshiba Corporation. Its Singapore-based Computer Systems Division (CSD) is the regional head office for South East Asia and the Indian Sub-continent. CSD markets the broadest range of notebook computer under the Satellite, Satellite Pro, Tecra, PORTÉGÉ and Libretto product brand names. For more information, visit the company's website at pc.toshiba-asia.com.



Press Contact:
Mary Lim
Toshiba Singapore Pte Ltd
Tel: (65) 270-9989
Fax: (65) 275 1086
Strictly for Press contact only.